provided by
provided by FIZ Karlsruhe

SEMANTiCS 2019 in Karlsruhe

09.-12.09.2019:

SEMANTiCS is the leading European conference on Semantic Technologies and AI and is held for the first time in Karlsruhe, Germany. One of the organizers is FIZ Karlsruhe whose Vice President Information Service Engineering,  Prof. Sack, is Conference Chair and a member of the conference’s Permanent Advisory Board.

https://2019.semantics.cc/

New on STN

March 2019

Search Limits Significantly Expanded Exclusively in STNext

March 2019

CPC Combination Sets are now completely available in Derwent World Patents Index

February 2019

New Display Format IFAM2 in INPADOCDB and INPAFAMDB with Focus on Legal Status

Meet us at

IC-SDV 2019 The Meeting, 08. - 09. Apr, Nice
EPO East meets West, 11.-12. Apr, Vienna
PIUG Annual Conference, 04.-09.May, Alexandria, VA

STN User Meetings

Frankfurt, 07.05.2019
München, 15.05.2019
Essen, 09.10.2019

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Helpdesk

The experienced searchers and scientists from our help desk provide expert assistance free of charge. They will be happy to answer your questions about the STN command language, on how to develop effective search strategies,on database content topics, questions about accessing STN, and many more. There are also a number of STN representatives available around the world who offer similar support and service in your language.

 

Users in Europe should contact STN INTERNATIONAL - FIZ Karlsruhe at: 
Phone:  (+49) 7247 808555
If the help desk phones are busy, you will be automatically connected to our voice mail service, where you can leave a message. We will reply as soon as possible.
Fax: (+49) 7247 808259
E-mail: helpdesk(at)fiz-karlsruhe(dot)de or feedback form

Helpdesk hours of operation are from:
8:30 a.m. - 5.00 p.m. (CET) Monday - Friday 

 

Users in North America should contact STN INTERNATIONAL - CAS Customer Center at:
(+1) 8007534227 (North America)
(+1) 6144473700 (outside North America)
Option 2 (8 a.m. - 6 p.m.): General information or account-related questions
Option 3 (8 a.m. - 8 p.m.): Assistance with search strategies, database content or using a product
Option 4 (8 a.m. - 6 p.m.): Technical assistance with software setup, installation and configuration
E-mail: help(at)cas(dot)org

Helpdesk hours of operation are from:
8:00 a.m. - 8.00 p.m. (U.S. Eastern Time) Monday - Friday 

 

Users in Japan should contact JAICI (Japan Association for International Chemical Information) STN Japan
Phone: (+81) 359783601 (Technical Service)
(+81) 359783621 (Customer Care)
Fax: (+81) 359783600
Helpdesk Page

 

FIZ Karlsruhe Helpdesk