provided by
provided by FIZ Karlsruhe

New on STN

February 2010

PATDPAFULL: Application and priority number formats enhanced

February 2010

STN Express Maintenance Release, Version 8.4.2, Is Now Available for Download

February 2010

INPADOCDB / INPAFAMDB: Enhancements in Jan/Feb 2010

Meet us at

IPI-CONFEX, Lisbon, Mar 07 - 10

PATINFO, Ilmenau, Jun 10 - 11

STN User Meetings

Brussels, 18.03.2010
Frankfurt, 20.04.2010
Gothenburg, 22.04.2010

Frequently Asked Questions (FAQs)

This is a list of frequently asked questions. If you have questions not included in this list, please feel free to contact our Customer Service.

General

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fold faq How to subscribe to STN International and how to set up an account?
fold faq How to get additional loginids?
fold faq Which STN Interface is best for me?
fold faq Advantages of using STN
fold faq What are the terms and conditions?
fold faq What is the STN Retrieval Language and how can I use it?
fold faq What kind of documentation is available?

Connecting to STN

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fold faq SSL-VPN Portal Troubleshooting Questionnaire
fold faq Internet Parameter Checker
fold faq Connecting problems?
fold faq Security of the Internet connections
fold faq How to connect to STN International?
fold faq Does STN International offer any communication software?
fold faq What are the STN 'Hours of Operation'?

Databases

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fold faq What are the main topics of STN databases?
fold faq Where can I find more detailed information about specific databases?

STN Retrieval Language

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fold faq What is the STN retrieval language?
fold faq What are the basic commands?
fold faq Which operators can I use to tailor my search?
fold faq Which truncation symbols are used on STN?
fold faq What is the ‘Element Term’ field and what can I use it for?
fold faq Can I use a chemical structure to monitor patents?
fold faq How to remove duplicates from several databases and not display answers which are already seen?
fold faq How to limit search results to a certain time period?
fold faq Can I search for citations on STN?
fold faq How to find bulk suppliers of a specific chemical?
fold faq How to assign online costs to a cost center or a project number?
fold faq How to display online charges during a online session?
fold faq How to park or pause during an online session at minimal cost?

Training

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fold faq What type of STN training material is available?
fold faq What kind of E-seminars does STN offer?
fold faq What kind of workshops / user meetings STN offer?

Billing

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fold faq STN Invoice Format
fold faq STN Invoice Example
fold faq Conversion of *.csv files into Excel format

Document Ordering / Fulltext Delivery

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fold faq STN Full-Text Solution - The perfect solution to your information needs
fold faq FIZ AutoDoc - FIZ Karlsruhe's broker service for document delivery
fold faq What are the prices for FIZ AutoDoc?

FIZ Karlsruhe’s Search Service

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fold faq What are the prices for FIZ Karlsruhe’s Search Service?
fold faq What does FIZ Karlsruhe's search service offer?

Prices

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fold faq What are the costs of STN Online searching?
fold faq What are the prices for STN Software Products?
fold faq What are the prices of the FIZ search service?
fold faq What are the prices for FIZ AutoDoc?