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provided by FIZ Karlsruhe

New on STN

August 2010

Basic Patent Number assigned to USGENE records

July 2010

CAS coverage of global patent authorities has expanded to 61 with the addition of Costa Rica

July 2010

INPADOCDB/INPAFAMDB - Enhanced coverage of citation information

Meet us at

EPO Patent Information Conference 2010 (EPOPIC), Lausanne, Oct 19 - 21

STN User Meetings

München, 20.09.2010
Bern, 05.10.2010
Frankfurt, 06.10.2010

STN Viewer FAQ

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fold faq What hours can I use STN Viewer?
fold faq How do I license STN Viewer software?
fold faq How will I be notified if there is a new version of STN Viewer?
fold faq Do I need a special login ID and/or password for STN Viewer?
fold faq How do I request a new STN Login ID for Shared Projects?
fold faq Can I access STN Viewer with an STN AnaVist Login ID for Shared Projects?
fold faq Can I change my STN password in STN Viewer?
fold faq Can I share STN Viewer patent projects with someone served by a different STN Service Center?
fold faq In the e-mail generated when I share an STN Viewer patent project, what address is inserted in the 'From' field?
fold faq Are first-time users of STN Viewer required to agree to any terms and conditions prior to use?
fold faq Will I receive a separate invoice for STN Viewer?
fold faq Will the cost centers I assign in STN Viewer appear in the Cost Center Summary associated with my STN invoice?
fold faq Is subscription pricing available for STN Viewer?
fold faq Can I be logged on to STN Express and STN Viewer at the same time?
fold faq Does STN Viewer use the standard (http) or secure (https) hypertext transfer protocol?
fold faq Do I need to log on to STN Viewer each time I launch from STN Express?
fold faq How is STN Viewer performance affected by large answer sets?
fold faq What should I do if I see 'Page' errors when I use STN Viewer through a proxy server connection via SSL-VPN?
fold faq How long will an STN Viewer session remain active?
fold faq What happens to my session if I leave it inactive for an extended period of time?
fold faq Can I use STN on the Web or STN Easy to provide answer sets for STN Viewer?
fold faq How is STN Viewer launched from STN Express?
fold faq How do I access existing projects in STN Viewer?
fold faq Which databases on STN can I use to create answer sets for STN Viewer?
fold faq Can I use post-processing features of STN Express with patent content from STN Viewer?
fold faq How will I be notified in the event that a full-text patent database is not available when STN Viewer is launched from STN Express?
fold faq What is the maximum size of an STN Express answer set that can be processed by the Evaluate with STN Viewer feature?
fold faq What should I do if documents do not appear in the patent queue soon after the yellow-highlighted Importing message in STN Viewer appears?
fold faq Can I print records in STN Viewer?
fold faq Is there a limit to the number of patent documents that I can save in rich text format?
fold faq Can I use non-English characters in STN Viewer?
fold faq Is display highlighting in STN Express available in STN Viewer?
fold faq Can I use truncation symbols or masking characters when I specify terms for highlighting in STN Viewer?
fold faq Can I combine different truncation and masking characters in the same search term?
fold faq If I save a patent document in rich text format, will the highlighting from STN Viewer be retained when I print?
fold faq Is there a limit to the number of terms that I can highlight with a single color?
fold faq Can I change my highlighting colors?
fold faq How should I enter multiple terms for a single highlighting color?
fold faq How should I specify a concept that may appear as a single term, a hyphenated term, or two separate terms?
fold faq What is the difference between patent family information retrieved from CAplus and INPADOCDB?
fold faq Does the Sort by Patent Family feature in STN Viewer sort in the same way as FSORT in STN?
fold faq What information does STN Viewer use to sort by assignee?
fold faq Can I connect directly to the USPTO and esp@cenet web pages or to my internal full-text patent collection via ChemPort in STN Viewer?